logo Sign Up

Terms & Conditions

H2 Terms and Conditions

1. Acceptance of the Terms

By accessing, browsing or using our platform (the "Platform"), you agree to be bound by these Terms and Conditions ("Terms"). You should read them carefully before using our Platform.

2. Eligibility Requirements

To use our Platform, you must:

  • Be at least 18 years old
  • Not be a resident of restricted countries as detailed in Section 12 below
  • Agree to comply with all applicable laws

3. Minimum Age Requirements

You must be at least 18 years old to access and play on the Platform. We reserve the right to request verification of age and may require identification if we suspect that you have provided false information.

4. Geographic Restrictions

We restrict use of our Platform in certain jurisdictions, including but not limited to:

  • The United States
  • France
  • Belgium
  • Hong Kong
  • Turkey

This is not an exhaustive list, and we reserve the right to add or change restricted countries at any time without notice.

5. Account Registration Rules

When creating an account on our Platform, you must provide accurate information about yourself and your payment details. You agree to update this information if it changes and maintain a valid email address to receive notifications from us.

6. One-Account-Per-User Policies

You are only permitted to create one user account per person or entity. Creating multiple accounts will result in the immediate suspension of all related accounts, including but not limited to:

  • Loss of any bonuses
  • Termination of loyalty points
  • Cancellation of pending bets

7. Identity Verification and KYC

We reserve the right to request identity verification documentation at any time if we suspect that you have provided false information or for security purposes.

You agree to verify your account details regularly, including but not limited to:

  • Address updates
  • Contact details
  • Payment method changes

You are responsible for ensuring the accuracy and completeness of this information. We do not accept responsibility for loss resulting from non-compliance with our ID verification requirements.

8. Account Accuracy Obligations

You agree that all account data is accurate, up-to-date, complete, truthful, reliable, precise, non-misleading and in compliance with applicable laws. You acknowledge that providing false information will lead to your account being closed permanently or suspended for a period of time without notice.

9. Account Security Responsibilities

  • Ensure the security of your username and password by using strong credentials
  • Use two-factor authentication where possible
  • Be aware of phishing scams

We are not responsible for losses resulting from:

  • Poor password management practices
  • Compromised login credentials
  • Failure to report unauthorised access to our system